Meet The Team

Warren Binedell

Managing Director

Warren has 30+ year’s experience in the IT industry working with a wide range of applications. He qualified with MCSE in 1997 on Windows NT and continues supporting the Microsoft platforms to date. Before forming Grapple IT, Warren worked at various companies in the IT industry including The Foschini Group, Business Connexion, Seattle Solutions, Atio and did support for companies including Toyota SA, BMW SA, Clicks, RMI, Broll Property Group and Property Asset Managers.

Sue Binedell


Sue runs the business alongside Warren – from the office, doing all the routine, but hectically important admin stuff. Fortunately, she loves what she does and is very happy doing it. Both Warren and Sue love the outdoors, camping, 4x4 Safari's and the beach. They have a married daughter and a son, a cute cat and a crazy hyperactive dog.

Verona Wiehahn


Verona joined the team in March 2017. She is married to Charl and they have two beautiful girls. Family is very important to Verona and she has a big, generous heart and always willing to help where needed. Health and fitness is a key element in the Wiehahn family and together they take part in outdoor activities, amongst others, the Saturday Park Run.

Thomas Buys

Snr Technician / Manager

Thomas has been in the IT industry for more than 10 years and joined the team in May 2018. His interests include stunt kites; Motocross; long walks in nature reserves as well as cliff jumping.

Chad Marshall

Support Technician

After 5 years in the restaurant industry, Chad decided to make a career change and obtained his CompTia A+ qualification. Besides managing the restaurant, he was the onsite technician for all IT related problems and technical issues. Chad has culinary interest, loves the outdoors and hiking and spending time with Frank, his boerbull. Chad joined the team in June 2015.

Kyle McCarthy

Support Technician

Kyle has 9 years working experience and joined the team in May 2018. He has a Diploma in Business Management and IT Management. Kyle's interests include car racing and the outdoors.

Ayabonga Gagayi

Jnr Support Technician

Ayabonga joined the team in March 2018 and has a Diploma in IT Network Management. Before studying IT, Ayabonga qualified as a chef and worked for a few months in the culinary industry.

Morne Vosloo

Jnr Support Technician

Morne joined the team in March 2018 and has a Diploma in Comptia A+ and Comptia N+. He also has experience in website and graphics design.

Brian Dick

Help Desk support Technician

Brian joined the team in March 2018. He has 3 years working experience in the customer service industry and achieved "Top Advisor" in the unit for customer service. Brian's interests include fast cars and movies.